NetZero Maritime – a related company to Fullers Group Limited trading as Fullers360, is committed to protecting the privacy of individuals who visit our website and use our consultancy services and any other services that we may provide. This Privacy Policy outlines how we collect, use, and protect your personal information.
We collect personal information when you visit our website, submit a query or request for our services, or communicate with us via email or phone. This information may include your name, contact details, and any other information you provide to us.
We respect your right to privacy and your right to view and update the personal information we hold about you. By using our website you acknowledge that your personal information will be treated in accordance with the Privacy Act 2020 in New Zealand (“Privacy Act”) and where applicable, if personal information is collected by us from anyone living in the European Union – the European Union General Data Protection Regulation (GDPR) may also apply (and any other relevant privacy laws) in addition to this privacy policy.We use your personal information to provide our consultancy services to you, fulfil your requests, and communicate with you about our services. We may also use your information for marketing purposes, such as sending you newsletters. You have the right to opt-out of receiving marketing communications from us at any time.
WHAT IS CONSIDERED PERSONAL INFORMATION?
Within this policy, “personal information” means the same as it does within the Privacy Act. In general terms, this includes any information that can be used to personally identify you. This may include (but is not limited to) your name, age, address, phone number, email address. If the information we collect personally identifies you, or you are reasonably identifiable from it, then the information is considered personal information.
WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
NetZero Maritime is the controller of the personal data you submit to us and responsible for your personal data under the Privacy Act.
Privacy
NetZero Maritime
Level 3, Ferry Building
99 Quay Steet
Auckland 1010
New Zealand
Telephone: +64 9 975 7892
Email: hello@netzeromaritime.net
WHAT PERSONAL INFORMATION DO WE COLLECT AND HOLD?
We may collect your:
- full name
- mailing or street address
- email address
- telephone number
- any additional information relating to you that you provide to us directly through our websites and mobile app or indirectly through use of our website or online presence through our representatives or otherwise
- information you provide to us through visits from our representatives or that is publicly available.
We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect aggregated information about how users use our website.
WHY DO WE COLLECT PERSONAL INFORMATION?
The primary purpose for which we collect information about you is to enable us to perform our business activities and functions, and to provide the best possible quality of service. NetZero Maritime collects, holds, uses and discloses your personal information for the purpose of:
- providing services to you
- providing you with information or advice about existing and new services
- communicating with you and processing your requests
- improving and optimising our product and service offerings, market research, generating and providing statistical analysis and rating information
- personalising and customising your experience and ensuring that content from our site is presented in the most effective manner for you and for your computer or mobile
- providing you with access to secure areas of our websites
- verifying your identity
- notifying you about important functionality changes to our website
- requesting feedback on our company
- co-operating with government, regulatory or industry authorities
- investigating if we have reason to suspect a breach of any of our terms and conditions or any suspected unlawful activity, and/or as required or permitted by any law (including the Privacy Act).
WHAT HAPPENS IF WE ARE NOT ABLE TO COLLECT PERSONAL INFORMATION?
If you choose not to provide us with the personal information described within this policy, then:
- we may not be able to provide you with the services you have requested
- we may not be able to provide you with information about services that you may want
- we may not be able to tailor our content, website and communications for your preferences and your experience of our website and apps may not be as useful.
HOW DO WE COLLECT PERSONAL INFORMATION?
We collect your personal information directly from you unless it is unreasonable or impractical to do so. When collecting information from you, we may do this in a variety of ways, including:
- from your access and use of our website, apps and communications, including your registration details and information relating to your use of the website and the services, such as the content you access (for example, the pages you have viewed)
- from your conversations or email or interaction with our team
You agree that we may also collect personal information from third parties, including:
- third party companies such as credit reporting agencies, law enforcement agencies, and other government entities
- advertisers
- mailing lists
- contractors and business partners
- employment recruitment agencies.
HOW DO WE USE COOKIES?
Our website uses cookies and similar technologies to assist us with providing you with an optimal experience and to help improve and secure our site (and your information). A cookie is a small summary file containing a unique ID number to enable the host of the website to store information about the use of the website by that device. We may use them for:
- recognising your computer or device and greet you each time you visit our website, without bothering you with a request to register or log-in
- keeping track of what pages you view
- measuring traffic patterns to determine which areas of our website have been visited and interacted with, and to measure transaction patterns in the aggregate
- researching user habits so we can improve our online experience
- operating our website efficiently with a high level of functionality
- presenting customers with web content that is relevant to them
- producing data on web traffic and customer web activity in aggregate through our website.
We may also log IP addresses (the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track user movements, and gather broad demographic information.
While we use cookies to improve our customers’ online experience, you can set your browser so that your computer does not accept them. If you do refuse or erase some or all cookies, then some of the features or services of our website may not function properly or be fully available.
WHAT MAY WE DO WITH YOUR PERSONAL INFORMATION?
We may share your personal information with any member of NetZero Maritime and our sister company, Fullers Group Limited, including our subsidiaries and our ultimate holding company and its subsidiaries, as defined in the Companies Act 1993.
We use the information held about you for the purposes set out under the heading “Why do we collect personal information?” above.
We may also send you marketing communications and information about our services that we consider may be of interest to you. These communications can be sent in various forms, including but not limited to, mail, SMS or email, in accordance with applicable marketing laws. If at any stage you no longer wish to receive these communications you may opt-out by using the opt-out facilities provided (e.g. an unsubscribe link in a promotional email) or contacting us. If you receive communications from us that you believe have been sent to you other than in accordance with this policy, or in breach of any law, please contact us.
Where NetZero Maritime utilises third parties to undertake services, we may provide those third parties with some of your information in connection with the provision of those services. Examples of such third-party providers may include:
- service providers such as web-hosting providers, IT systems administrators, mailing houses, couriers, payment processors, photographic analysers, data entry service providers, electronic network administrators, debt collectors, and professional advisers such as accountants, solicitors, business advisors and consultants
- software providers such as customer relationship management, and accounting software providers
- our existing or potential suppliers, business partners or joint venture entities or partners
- specific third parties authorised by you to receive information held by us.
We require a third party to protect your information against unauthorised use or disclosure. Some of these service providers may be located overseas. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.
Beyond the above, we release personal information only when it is permitted under the Privacy Act or required by law for legal compliance and law enforcement (including to government agencies with statutory law enforcement responsibilities, and/or to your internet service provider or network administrator); to facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of NetZero Maritime, our users, or others, and where we reasonably believe that disclosure is necessary. Government agencies with statutory roles enabling them to request data from us include but are not restricted to the police, Inland Revenue and the Ministry of Business, Innovation and Employment.
HOW CAN YOU ACCESS OR CORRECT YOUR PERSONAL INFORMATION?
The Privacy Act gives you the right to access information held about you by us. Your right of access can be exercised in accordance with the Privacy Act.
You may request access to any personal information we hold about you at any time by contacting us via our online form or +64 9 975 7892.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment and will not charge for making any amendments. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.
WHAT SECURITY MEASURES ARE IN PLACE?
We will take all reasonable steps to protect the personal information that we hold from misuse, loss, or unauthorised access or modification. If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.
INFORMATION LINKS FROM FULLERS WEBSITE
The NetZero Maritime website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of other sites you choose to visit. If you provide any information directly to parties other than us (even if those sites are showing the NetZero Maritime brand), different rules may apply to the use or disclosure of the personal information disclosed.
We encourage you to investigate and ask questions before disclosing your personal information to third parties.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to amend our Privacy Policy from time to time. Any changes we may make to our Privacy Policy in the future will be posted on this page. You should check back frequently to see any updates or changes to our Privacy Policy as they will take effect from the date posted on our website. We stand by our promises regarding your information and will not materially change our policies and practices to make them less protective of your information which we have already collected in the past without your consent.
This policy was last updated in April 2024.
CONTACT
Any queries regarding this Privacy Policy should be addressed to hello@netzeromaritime.net.